Shipping policy

At My Gift Store, we offer free standard shipping on all orders shipped within the United States. If you ever need help with your order, feel free to reach out to us at support@mygiftstore.co or call +1 678-804-9125.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday). The daily order cut-off time is 3:00 PM (EST). Orders placed after this time or on weekends will be processed on the next business day. For any processing questions, contact us at support@mygiftstore.co.

Shipping Time

After processing, standard delivery typically takes 6–12 business days within the United States. If you have concerns about your timeline, email us at support@mygiftstore.co or call +1 678-804-9125.

Total Estimated Delivery Time

The total estimated delivery time is 6–10 business days, which includes 1–2 business days for processing and 5–8 business days for transit.

Shipping Cost

Standard shipping is completely free for all orders delivered within the United States. You will not be charged any extra shipping fees at checkout.

Shipping Destinations

We currently ship to physical addresses within the United States. If you are unsure whether we deliver to your area, please contact our support team at support@mygiftstore.co.

Order Tracking

Once your package ships, we will send a shipping confirmation email with your tracking information. If you do not receive a tracking number within 7 business days, please reach out to us at support@mygiftstore.co or call +1 678-804-9125 with your order details.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us immediately at support@mygiftstore.co or +1 678-804-9125. If a package is returned to us due to an incorrect address, additional reshipment fees may apply.

Lost, Missing, or Damaged Packages

If your tracking status shows "Delivered" but you haven't received your package, or if your item arrives damaged, please contact us right away at support@mygiftstore.co or +1 678-804-9125 so we can assist you with a resolution.

Contact My Gift Store

If you need assistance with an order, shipping status, delivery issue, or tracking information, please contact our customer support team:

My Gift Store
Address: 3355 Lenox Rd NE, Ste 1000, Atlanta, GA 30326, USA
Phone: +1 678-804-9125
Email: support@mygiftstore.co
Business Hours: Monday–Friday, 10:00 AM–6:00 PM (EST)

We will be happy to assist with questions related to your My Gift Store order and its delivery.